Moving Beyond Compliance
You can be compliant without being secure or resilient to threats. Why does this matter and why do we need to take a more integrated approach to better prepare our business for what may happen? What is the difference [...]
Don’t Sell, Serve
How do we measure what good customer service looks like? We all have our own stories about good or bad customer service, and often businesses will have metrics that measure customer satisfaction. But the one thing I value most [...]
Do Not Build Your Security On A Foundation Of Sand
When a house is built it needs to have strong foundations so that it can stand the test of time, meaning the risks to its overall structure are small. So why when we build our security programs do we not [...]
The difference between ISO 27001 and Cyber Essentials
What is the difference between ISO 27001 and Cyber Essentials? We are frequently asked this question by existing and potential customers, along with, if I have one, do I need the other? So how do we answer? It very much [...]
Cyber Security: Back To Basics
I’ve attended a number of conferences over the last few months, and the start of a new year also brings a raft of different vendors predicting the top threats for the year ahead. And whilst these are all valid, [...]
Practice The Pause
Last week I needed to find a replacement washing machine, so after some researching, I found exactly what I wanted and at the price band I wanted to pay. I went into a shop to enquire if they [...]
Does certification mean better security?
As businesses, we are surrounded by an abundance of choice when it comes to gaining certification. But how do we know which is the right one for us and when the time is right to go for it? When [...]
We featured on BBC’s Dirty Rotten Scammers
Sarah Knowles, Co-founder of Shift Key Cyber, was recently featured on an episode of Dirty Rotten Scammers sharing important password hints and tips with viewers. You can watch the full episode on BBC iPlayer. Watch Now